Posts

At Tekay Automotive, we believe that quality is not just a goal — it is a way of working, thinking, and delivering. One of the most important ways we demonstrate this commitment is through our ISO 9001 certification. But to us, ISO 9001 is far more than just a certificate to hang on the wall — it is a living, breathing system that drives our everyday operations.

In this blog, we explain what ISO 9001 is, why it matters, and what it means for you — our valued customers.

What is ISO 9001?

ISO 9001 is the world’s most recognized standard for Quality Management Systems (QMS). Published by the International Organization for Standardization (ISO), it sets out the criteria for a quality management system that focuses on consistent processes, customer satisfaction, risk management, and continuous improvement.

To earn ISO 9001 certification, a company must implement a management system that:

• Ensures its products or services consistently meet customer and regulatory requirements

• Enhances customer satisfaction through effective application of the system

• Continually improves processes through feedback, corrective action, and preventive measures

ISO 9001 is used by over a million companies across more than 170 countries — a testament to its global credibility.

How Tekay Automotive Lives ISO 9001 — Every Day

At Tekay Automotive, ISO 9001 is not an occasional audit checklist.
It is embedded into the DNA of our operations:

✅ Customer Satisfaction through Process Reliability

We design our workflows to be predictable and repeatable, ensuring that every part we manufacture meets the agreed specifications, every time. This reliability gives customers peace of mind that they will receive the quality they expect, without surprises.

✅ Clear Documentation, Traceability, and Corrective Actions

Every critical process at Tekay is documented, traceable, and auditable. If any issue arises, we can track it back to its source quickly and apply corrective actions to prevent it from recurring.

Traceability is especially critical in the automotive industry, where part origin and process integrity must be verifiable at every stage of production.

✅ Continuous Improvement

We don’t believe in standing still.
Through regular internal audits, customer feedback, employee input, and management reviews, we continuously optimize our processes, tools, and team performance.
Our philosophy: Good today. Better tomorrow.

✅ Risk-Based Thinking

Rather than reacting to problems after they occur, ISO 9001 encourages a proactive approach.
We identify risks early — whether related to suppliers, production, logistics, or customer requirements — and put controls in place to minimize or eliminate potential issues before they impact our customers.

Why ISO 9001 Matters for Our Customers

For you as a customer, our ISO 9001 certification means more than a logo on our documents. It translates into real, tangible benefits:

• Consistent Quality: Every part, every time.

• Reliable Deliveries: Products delivered on time, meeting all agreed standards.

• Transparency: Full traceability of parts and processes.

• Confidence: Knowing your supplier adheres to a globally accepted quality assurance system.

• Problem Prevention: Issues are addressed at the root cause level, not just treated at the surface.

• Partnership for the Future: A supplier committed to continuous improvement and customer success.

ISO 9001 is Not the Finish Line — It’s the Foundation

At Tekay Automotive, ISO 9001 is not our ultimate goal — it’s just the starting point.

We see it as the foundation upon which we build trust, excellence, and long-term partnerships with our customers.
Every audit, every improvement project, every employee training session — it all reflects our deep commitment to doing things right, not just once, but every day.

Our mission is simple:
Deliver the highest quality automotive parts, with the reliability and professionalism our customers deserve.